Terms of Sale

H2O Supply, Inc.

Your Virtual Wholesale Plumbing Showroom
2535-B E.Hwy 121 Suite 200
Lewisville, Texas 75056
Call us at: 972-242-2289 or fax us at 972-242-4648
Store Hours: M-F 8-5
Click here to download the Conditions of Sale


Customer Return Policy. You may return products only with H2O Supply's prior written approval utilizing a Return Goods Authorization number obtained from customer service. A minimum of 20% restocking charge will be made on all returns plus shipping charges back to the factory of origin. If in cases of a manufacturing defect, returnable product is pursuant to the manufacturer's warranty, or a shipping error on the part of our company. Special order items are not returnable. There is no right of set-off. The customer service department may authorize credit memoranda for authorized returns subject to material being in salable condition upon return, or H2O Supply will charge a deduction for putting the material in salable condition or product may be returned to customer at customer's sole expense. All claims, shortages and damages must be reported within two (2) days of receipt of merchandise. All sales are otherwise made subject to H2O Supply's conditions and terms of sale.


The product's manufacturer warrants most of the products listed or shown. A copy of the manufacturer's warranty is supplied with the product or may be obtained upon request. H2O Supply assumes no responsibility for the content or fulfillment of such warranties or the product manufacturers sales brochures, submittal data or other literature, including manufacturers MSDS sheets. No consumer warranties, as defined in the Magnuson-Moss Warranty Act or the Federal Trade Commission Acts or regulations, shall arise from the sale of products from H2O Supply, Inc.


The buyer's sole and exclusive warranty if any, is that provided by the product's manufacturer. H2O Supply, Inc. disclaims all warranties, including without limitation, the implied warranties of merchantability and fitness for a particular purpose. In no event shall H2O Supply, Inc. be held liable for incidental or consequential damage of any kind. H2O Supply, Inc. sole liability in all events shall be limited to the product's sales price.


The illustrations and descriptions contained within this electronic or printed information catalog have been prepared by the product's manufacturer for the sole purpose of identification and consequently, do not represent an express or implied a warranty by H2O Supply, Inc. that the products are fit for a particular purpose or that the products will conform to the illustrations or descriptions. No warranty or affirmation of fact shall arise from such illustrations or descriptions.


Many states and municipalities have code and regulations governing the sale, installation and use of products for certain purposes. H2O Supply, Inc. does not guarantee compliance with such codes and regulations and is not responsible for how products are installed or used. Before purchase and use of any product, review the products application and all national and local codes and regulations to ensure that the product, as well as the installation and use of the product, complies with all codes and regulations.

While we make every effort to ensure that the prices and information listed on our Web Site are accurate, H2O Supply Inc, is not responsible for any typographical errors or prices listed in error. If you have a question about information or pricing on the site, please call us for assistance and so that any errors can be corrected as quickly as possible.

All prices and terms subject to change without notice.